Job Openings >> EMBR Cannabis Retail Floor Manager
EMBR Cannabis Retail Floor Manager
Summary
Title:EMBR Cannabis Retail Floor Manager
ID:1814
Department:Sales/Inventory
Salary Range:$16.00 - $17.00 per hour - DOE
Description
EMBR is looking for a Retail Floor Manager  to join our team in La Mesa, CA! This is a full-time position with the schedule to include weekends and holidays. The hours for this position will be 5-8 hour shifts between the hours of 6:30AM - 9:30PM. A Budtender Shift Lead is expected to work three to five (3-5) shifts per week and must be available weekends, weekdays, evenings, and holidays.
We are seeking talented individuals with a professional demeanor that love this industry. Applicants must have exceptional customer service skills and budtending experience inside a dispensary. In order to be considered for employment, please read the entire post and carefully follow the directions below.
If you have previous work experience in the cannabis industry inside a dispensary, please make sure to provide a detailed work history within your resume. Please include a link to any social media accounts (Facebook, Instagram, Twitter). 
If we feel that you are a good candidate, we will respond to your email with a location and time for interview. ONLY candidates who have followed these directions will be considered.
Job Summary
In addition to greeting the customer into the sales area of the dispensary, the Budtender Lead must be able to listen attentively, assess the needs of the customer and be able to educate and/or guide the customer on the benefits and differences of our products while leading a team of budtenders. Our Budtender Leads must be able to deliver high levels of customer satisfaction through excellent sales service while providing assistance to each team member as needed. A successful Lead should be able to provide product information to all customers & team members. A Lead goes above and beyond to meet or exceed company standards, achieve team sales goals, and meet or exceed or customers’ expectations. By achieving these standards, it allows customers to have confidence and loyalty to our brand with you as the team leader. The Lead is also required to maintain strict inventory and cash controls with each point of sale to prevent diversion and ensure complete compliance with State and Local requirements. The Lead also has access to restricted areas to assist the inventory team.
Job Duties and Responsibilities
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.
  • Opening & closing team member drawers 
  • Opening & closing storefront 
  • Leads budtending team
  • Coordinating breaks & communication between shifts
  • Actively assists in inventory or sales positions 
  • Works closely with management
  • Maintain proper cash handling procedures at all times
  • Ensure POS counters are ready to go when dispensary opens
  • Assist with running side work, stocking and cleaning during any and all downtime
  • Maintain fully stocked and clean POS counters at all times
  • Ensure opening and closing cleaning and organization is completed
  • Participate in periodic staff cleanings and meetings
  • Ensure all guests are greeted as they arrive and when they depart
  • Provide all customers (external and internal) with excellent customer service
  • Inform management if any product inventory is running low
  • Ensure each customer receives your full attention during their transaction
  • Ensure you are on time for each and every shift
  • Handles customer disputes, price corrections & sales floor inventory
  • Maintaining product visuals
  • Keep all personal items off the sales floor at all times
  • Be knowledgeable about everything and anything cannabis related
  • Be knowledgeable of any and all specials
  • Read industry publications to keep up-to-date on trends
  • Ensure you and your uniform/clothing are clean and professional and you have all tools at your station prepared for your shift
  • Perform other duties or projects as assigned by any other Shift Lead, Supervisor or Manager
  • Other Duties as necessary or assigned
Job Qualifications
To perform this job successfully, an individual must meet the minimum qualifications listed below.
  • Lead or Supervisor experience minimum of 2 years.
  • Must be 21 years of age or over
  • Preferred Budtending experience inside a dispensary
  • Excellent Customer Service Skills
  • Excellent Communication
  • Attention to Detail
  • Precise Math Skills
  • Organizational Skills
  • Multi-task Oriented
  • Stress Management/Composure
  • Ability to Stand for Long Periods
  • Able to lift up to 50 pounds repeatedly
  • Must submit and pass a Department of Criminal Justice criminal background check (LiveScan)
  • Have a valid California Medical Recommendation and a valid California ID
  • Must be 21 years or older
  • Knowledge of marijuana strains, edibles, extracts and other current products on the market
  • English/Spanish speaking
  • Authorization to work in the United States
Work Experience:
  • Budtending: 2 years of experience (Preferred)
  • Supervisor experience (Preferred)
  • Customer Service: 2 years
  • Retail Sales: 1 year
**Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Please, NO CALLS regarding employment – we will communicate with all applicants via email. Please respond only through this ad posting via email. We are unable to respond to all applicants individually but if we are interested in a candidate, we will contact you directly.
Equal Employment Opportunity Policy
Embr provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, citizenship status, color, religion, age, sex (including pregnancy), national origin, disability status, family medical history or genetic information, military or veteran status, marital status, parental status, political affiliation, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Embr complies with federal and state disability laws and may make reasonable accommodations for applicants and employees with disabilities as required by applicable law.  If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.


 

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